Shipping, FAQs and Updates
💌 If you have a question about your order, please check to see if it is answered below, but if not and the enquiry is urgent - please head to the contact page and I'll get back to you asap! Please note that I am receiving an increased number of emails and orders at the moment so it may take slightly longer to get back to you, apologies for any inconvenience!
(please also note that I'm unable to respond to enquiries via Instagram or TikTok DM) Thank you!
How long will my order take to ship?
Due to an increase in orders, I'm currently operating on a 3-5 business day timeframe for packing and dispatching orders. It will then depend on your chosen shipping method for total shipment time:
Royal Mail 24
approx 1-2 Business Days after dispatch
Royal Mail 48
approx 2-3 Business Days after dispatch
Some items, like larger A3 prints, may need to be printed and shipped seperately.
I am a small business of one, and pack orders as fast as possible! Unfortunately I'm unable to offer next day delivery.
You will receive a dispatch notification via email once your order is on the way.
How do pre-orders work?
You can place a pre-order to secure an item before it comes back in stock! Please check individual listings for ETAs.
Once the item arrives, your order will be subject to the same packing, dispatch and shipping estimates as above - but I always do my upmost to pack orders as quickly as possible.
Any items ordered alongside a pre-order will be shipped together, once the pre-order arrives in stock. If you need other items sooner, please place a seperate order.
ETA's are estimates, and may vary from 1 or 2 days either side. This can be due to courier delays or logistical reasons out of my control unfortunately.
Do you ship worldwide?
Due to new incredibly strict and complicated Brexit regulations, I, alongside many other small businesses, are currently unable to ship to the EU and Northern Ireland - so sorry for any inconvenience.
I can however still ship to the US and Aus - which takes around 5-10 business days. Please be mindful that this may incur customs charges, which are the responsibilty of the customer to pay.
How much does shipping cost?
There are currently two options for Royal Mail 48 or a Royal Mail 24 service, which start at a flat rate across all products at £2.90.
International mail starts at £6.75.
I entered the wrong shipping address, can I change this?
Before placing an order, please double check that your address is submitted correctly. If you do happen to submit an incorrect address, please do get in touch as soon as you can. Please provide your order number, the address submitted, and the correct address you need to switch it to. If the order has already shipped, unfortunately we can not accept responsibility for any incorrect information submitted by the buyer, and we won't be able to edit the address after this time.
Do you accept returns?
Any un-used/un-opened items are eligible for a refund (minus original shipping charge) if returned within 14 days. (This does NOT include custom or personalised orders) Buyer is responsible for the sucessful return of an item and the postage costs incurred. To begin the returns process, please get in touch!
Do you offer wholesale?
Absolutely! Please get in touch with your store info and requirements.
💌 [email protected] 💌